Congratulations on the completion of your construction project! To ensure the longevity of your newly remodeled or built area and maintain the validity of your 1-Year Limited Workmanship Warranty, please adhere to these essential maintenance guidelines.

Important: Failure to perform regular maintenance or damage resulting from neglect is not covered under the Contractor’s warranty.

1. Tile, Stone & Grout Care

• Curing Period: Do not use harsh chemicals on new grout for the first 14 days.

• Cleaning: Use only pH-neutral cleaners specifically designed for tile and stone. Avoid bleach, ammonia, or acid-based cleaners, as these will strip the sealer and eventually erode the grout.

• Sealing: Grout and natural stone are porous. It is the Homeowner’s responsibility to reseal grout lines and stone surfaces every 6–12 months (depending on usage) to prevent staining and moisture penetration.

• Cracking: Hairline cracks in grout or caulk at "change of plane" areas (where the wall meets the floor or corners) are a result of natural house settling and are considered standard maintenance, not a workmanship defect.

2. Shower & Waterproofing Integrity

• Caulking/Silicone: The silicone seal around your tub, shower base, and fixtures is a "wear item." It must be inspected every 6 months. If you see peeling or mold, it must be cleaned and replaced by the homeowner to prevent water from getting behind the tile.

• Drain Maintenance: Keep drains clear of hair and debris. Slow-draining water can create excessive "standing time" on grout joints, which may lead to moisture issues not covered by warranty.

• Ventilation: Always run the exhaust fan during showers and for at least 20 minutes afterward. Excessive humidity can cause paint peeling, wood warping, and mold—none of which are workmanship defects.

3. Cabinetry & Woodwork

• Moisture Control: Wipe away any standing water on vanity tops or cabinet doors immediately. Prolonged exposure to water will damage wood finishes and cause "bloating" in the wood.

• Hardware: Over time, cabinet hinges and drawer slides may settle or loosen with use. Simple screwdriver adjustments are part of regular home maintenance.

• Cleaning: Use a damp microfiber cloth only. Avoid "furniture polish" or wax, which can build up and ruin the factory finish.

4. Plumbing & Fixtures

• Aerators: If you notice low water pressure, unscrew the faucet aerators and clean out any construction debris or mineral buildup.

• Shut-off Valves: Familiarize yourself with the location of the water shut-off valves under the sink and behind the toilet in case of an emergency.

Understanding Your Warranty

Your 1-Year Limited Workmanship Warranty covers errors in the installation process. It does not cover:

• Natural Variations: Shading, veining, or "dyelot" differences in tile and stone.

• Aesthetic Preferences: Dissatisfaction with materials or layouts that were approved/selected during the design phase.

• Environmental Factors: Fading of paint due to sunlight or minor drywall cracks due to seasonal temperature changes/house settling.

• Third-Party Work: Any modifications made by the homeowner or other contractors will void the warranty for that specific area.

How to Report an Issue

If you suspect a verifiable workmanship defect:

1. Consult this guide to ensure it is not a maintenance or settling issue.

2. Submit a formal request via our Online Warranty Claim Form at [Your Website Link].

3. Per our policy, all claims must be in writing and accompanied by photos.

Homeowner Post-Construction Care & Maintenance Guide